Warranty & Authenticity Guarantee — DigiDukan.pk
Warranty & Authenticity Guarantee — DigiDukan.pk
DigiDukan.pk focuses on clear product information, straightforward support and practical post-purchase checks.
7-Day Check
After delivery, inspect the product promptly. If the item is damaged, defective, incorrect or materially different from the ordered product, contact DigiDukan.pk within 7 days of delivery with your order details.
What Is Covered?
- Product received damaged in transit.
- Wrong product or wrong variant sent.
- Verified manufacturing or functional defect covered by the applicable product terms.
- Authenticity concerns raised with supporting evidence and the order number.
What We May Ask For
- Order number and phone number used at checkout.
- Clear photos of the product, packaging and model details.
- A short video showing the issue where useful.
- For authenticity concerns, photos or video of relevant packaging, model or serial markings where present.
How to Claim
Contact DigiDukan.pk support and include your order number.
WhatsApp: +92 333 3395960 — Start a WhatsApp claim
3-Month Warranty Where Applicable
Eligible products may carry the store's 3-month warranty. Product-specific exclusions and warranty conditions shown on the live listing remain the final reference.
Authenticity Standard
We aim to sell products accurately represented by their product listings. Brand, model, packaging and physical verification should be considered together; a single visual clue should not be treated as complete proof of authenticity.
Shop With Confidence
Before buying, review the Apple Chargers collection or Chargers collection and check the exact live product page for current variant, price, availability and product-specific warranty terms.
